Objective Category
Transit Operations and Management: Demand Responsive Transit

The objectives in this category seek to enhance the efficiency and effectiveness of demand responsive transit.

Associated Objectives and Performance Measures

Objective Performance Measure
Improve on-time pick-up of demand response transit passengers. Demand response passenger pick-up on-time performance
Increase customer satisfaction with the region's demand response transit service by X percent over Y years. Customer satisfaction ratings
Improve the operational efficiency of the demand response transit service in the region. Passenger miles per vehicle
Improve the operational efficiency of the demand response transit service in the region. Passenger trips per vehicle
Improve the operational efficiency of the demand response transit service in the region. Operating expense per passenger trip
Improve the operational efficiency of the demand response transit service in the region. Operating expense per passenger mile

Associated Planning Factors and Goals

Planning Factor Goal
D. Increase the accessibility and mobility of people and for freight; Achieve a significant reduction in congestion

Associated Service Packages

Service Package
PT03: Dynamic Transit Operations
SU05: Location and Time

Source

National ITS Architecture Team


 
Since the mapping between objectives and service packages is not always straight-forward and often situation-dependent, these mappings should only be used as a starting point. Users should do their own analysis to identify the best service packages for their region.